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Update : Monday 19th July


To you all,


With the changes in rules & regulations coming into play today, we thought we should reach out to you all to update on how we’re going to operate for weeks ahead!  


The vast majority of our safety measures will remain in place for the foreseeable future as we aim to keep our staff and customers as safe as possible when inside the building.


Here’s a handy list of said safety measures that shall remain;


• Customers are still required to wear face coverings* when attending our venue!

• Staff will continue to wear face coverings.

• Our hospital grade covid killing air purifiers remain in each auditorium.

• We have increased ventilation of our auditoriums.

• We will still have a host at the front of the venue to manage the flow of people through the building.

• Staggered film start times to ease overcrowding.

• Enhanced cleaning of the cinema.

• Hand Sanitising stations will remain around the venue.

• Protective screens between customers and staff.

• Card only payments onsite to reduce touch points.


* - Exemptions apply! For those wearing masks, you are welcome to remove it whilst eating and drinking when in your seat but we ask that you pop it back on when finished.


What has changed slightly is our Seating Plan;


A short while ago we announced that as soon as we are allowed to do so we’d be changing our current socially-distanced seating plan to one which would once again allow full capacity performances.  Two weeks ago we were handed that opportunity and we took it.  


We’ve spent the past couple of weeks discussing internally and listening to your feedback regarding this decision and this, along with the ever changing greater situation outside the cinemas walls, has made us feel like we’d made the wrong choice.


In response to this, on Friday evening our ticketing system was updated so that all performances from today a single seat either side of your booking will automatically be blocked off so that nobody will be able to sit directly next to you.


This side-to-side blocking helps us up our capacity slightly whilst also helping those in the screen remain socially distanced.


As always if you have tickets and this change to our seating plan doesn’t sit well with you, please contact our Box Office Team at boxofficemanager@princecharlescinema.com - we’ll happily move seats, exchange for vouchers, same as we have done throughout this whole process.


We continue to be blown away by the volume of support and love we have received throughout this pandemic and without it we wouldn’t be here today.


Be Safe. Be Kind. Be Well. Be Excellent to each other.



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We are pleased to announce that we have been awarded the £10k Safety Grant by the Department for Digital, Culture, Media & Sport, administered by the BFI, to cover the costs of implementing the many Covid safety measures throughout the building.


https://www.bfi.org.uk/


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For detailed COVID-19 Frequently Asked Questions click here!


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