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UPDATE : MONDAY 11th OCTOBER 2021


To you all,


Since our re-re-reopening back in May we have been incredibly fortunate to have seen audiences rush back to our screens throughout the Spring, Summer and Autumn seasons.  


It is this continued support that has helped shape how we communicate any operational changes we have to make along the way - especially those which may have an impact on you; our audience.


Which brings us to our latest update;  After a successful run of sold-out, full capacity BFI London Film Festival screenings this weekend we have decided that from October 22nd we will be removing social distancing from both of our screens, with allocated seating remaining in place throughout 2021.


If you have a ticket for a performance that falls on or after October 22nd, the seats which were blocked on either side of your booking will be freed up and made available for purchase.  


As with previous changes, should this one not sit well with you please contact our Box Office Team at boxofficemanager@princecharlescinema.com - should you wish to move your booking to another performance or exchange your tickets for vouchers, our team will happily oblige.


This change, as with every other one we have made this past 19 months, will be under constant review and should further changes need to be made for whatever reason we will of course keep you updated on those too!


Though we will be removing social distancing within our screen, we will continue to ask that our customers wear masks when in all areas of the cinema [unless you are sat in your seat eating and/or drinking, or are medically exempt], we will continue to have a Host at the front of the building to help control the flow of people into the building for busy performances, and it goes without saying that our hospital-grade Rensair air purification systems will remain in place!


We are forever thankful for your continued patience, support and understanding as we work through this and we are incredibly humbled by your collective unwavering support.


- BE EXCELLENT TO EACH OTHER -


The Prince Charles Cinema


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SAFETY PROTOCOLS THAT WILL REMAIN AT THE PCC


• Customers are still required to wear face coverings* when attending our venue!

• Staff will continue to wear face coverings.

• Our hospital grade covid killing air purifiers remain in each auditorium.

• We have increased ventilation of our auditoriums.

• We will still have a host at the front of the venue to manage the flow of people through the building.

• Staggered film start times to ease overcrowding.

• Enhanced cleaning of the cinema.

• Hand Sanitising stations will remain around the venue.

• Protective screens between customers and staff.

• Card only payments onsite to reduce touch points.


* - Exemptions apply! For those wearing masks, you are welcome to remove it whilst eating and drinking when in your seat but we ask that you pop it back on when finished.


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We are pleased to announce that we have been awarded the £10k Safety Grant by the Department for Digital, Culture, Media & Sport, administered by the BFI, to cover the costs of implementing the many Covid safety measures throughout the building.


https://www.bfi.org.uk/


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For detailed COVID-19 Frequently Asked Questions click here!


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